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Your 24/7 legal support chatbot on DV and Workplace Harassment
Sexual and gender-based violence, whether at home or at the workplace can leave survivors ensnared in a fog of confusion, fear and self-doubt. Survivors may ask themselves: "Is it really that bad?", "Did I do something wrong?", or "Do I even have the right to speak up?"
Such thoughts can lead many to remain silent, unsure if what they experienced is “worth” reporting. There may be a fear of not being believed or being blamed. The human bias, judgment from others and the potential of being re-victimized through the reporting process is a justifiable fear. Most survivors have a lot to lose and the process can be so burdensome that it often incentivises them to remain quiet.
Another prevalent issue is a lack of awareness. Harassment is often downplayed, whether it was serious enough to warrant action. Survivors often rationalize their experiences as “ordinary” and find themselves worrying in silence about what actions to take next.
Many survivors view legal action as a last resort, often questioning, “Is it really that bad?”. Determining whether you have legal standing can be intimidating (See our blog on employee rights against harassment). Additionally, the internet is filled with misinformation and intimidating legal jargon, leading to a lack of clarity.
TrustBot, 24/7 legal support chatbot on Telegram fills this gap by offering easily understandable, example-driven explanations of legal rights and remedies meant for both survivors and bystanders.
Click here to Access TrustBot.
Designed with these challenges in mind, it helps relieve the anxiety that can accompany human interaction, allowing survivors to assess their situations quietly and anonymously.
The chatbot was developed with a deep understanding of the “white space” in which survivors often find themselves—a space where resources are scarce, difficult to navigate, or inaccessible.
What is TrustBot?
TrustBot is an interactive chatbot accessible 24x7 via Telegram. It is specifically designed to provide support for survivors of workplace harassment, domestic violence, and abuse. With a trauma-sensitive design, TrustBot ensures that users receive information and guidance that is compassionate, respectful, and non-triggering. The platform merges legal knowledge, emergency solutions, and a compassionate tone, ensuring that users feel supported throughout their journey toward seeking help.
The primary objective of TrustBot is to offer a simplified overview of legal rights, with a particular focus on the Prevention of Sexual Harassment (POSH) Act and domestic violence (The Protection Of Women From Domestic Violence Act, 2005).
Interestingly, TrustBot is also created for the bystander - those who may witness abuse or harassment and are in a position to prevent further harm.
Whether you are a survivor seeking immediate help or someone supporting a friend in need, TrustBot equips you with immediate support, information and guidance for resolution all through a familiar and discreet medium: Telegram.
TrustBot Awaits – Access It Here
How does TrustBot help?
Think of it as reaching for your phone for help—without needing to talk to anyone just yet.
Support Users Can Expect
Trauma-informed language: Seeking help can often seem daunting to survivors, because of insensitive language or being required to relive their experiences unnecessarily. TrustBot offers digital support for survivors in a language designed to be compassionate and avoid triggers.
Comprehensive Survivor and Bystander Intervention support on POSH and domestic violence (DV) issues: Whether facing sexual harassment at work or violence at home, TrustBot delivers legal insights, emergency contacts, and practical next steps tailored to each situation, ensuring survivors of both workplace sexual harassment and domestic abuse receive the personalized support they need to navigate their circumstances effectively.
Simplified legal explanations: Navigating legal systems can feel like traversing a maze. TrustBot breaks down complex laws and rights into simple terms, making them more understandable and actionable.
SOS Support on a Discreet Channel: TrustBot offers fully anonymized access to emergency contacts and resources, connecting users to vital services and helplines for navigating urgent situations with calm and clarity on a private platform.
Explore TrustBot here .
For those unsure about their experiences, TrustBot can assist in understanding the gravity of their situation, reassuring them that it’s not "just in their head." By providing clear, simple explanations, TrustBot reassures survivors that they do not necessarily need evidence to take action—if they felt uncomfortable, that is sufficient grounds to seek help. TrustBot also clarifies queries such as whether the experience falls under the category of ‘sexual harassment,’ illustrating that such incidents can occur anywhere, whether in a cab ride, on a Zoom call, or within the office.
Here’s what users have said in the past:
Furthermore, TrustBot explains legal rights without overwhelming users with complicated legal jargon. It simplifies complex legal processes, presenting them in clear terms to help survivors understand their options without being intimidated by "legalese."
Who is TrustBot For?
The Survivor: TrustBot is crafted for anyone who has experienced or witnessed sexual harassment or violence in the workplace or at home, and is unsure about what to do next. Survivors of workplace sexual harassment may feel isolated and unsure where to seek help, while victims of domestic violence often endure even greater isolation, fear, and threats of escalating violence.
The Bystander: Those who may witness abuse or harassment but feel uncertain about how to intervene—can also benefit from TrustBot. The platform offers clear, actionable steps on how to support victims, providing guidance on safe interventions and appropriate legal reporting.
How Does TrustBot Work?
Using TrustBot is straightforward and intuitive. Here’s how it operates:
Start a Chat: Open Telegram, search for TrustBot, and initiate a conversation. No need to download a new app, fill out complicated forms, or divulge personal information.
Trauma-Informed Interaction: TrustBot guides users through a conversation that feels natural, respectful, and compassionate. Whether asking about legal rights, emergency assistance, or simply needing someone to listen, TrustBot offers clear and empathetic guidance.
Legal Information: TrustBot delivers simplified legal explanations regarding POSH and DV issues. If you’re uncertain about your rights or want to understand what to expect if you file a complaint, TrustBot provides clear answers, often accompanied by real-life examples that make complex legal processes more digestible.
Emergency Contacts and Support: In situations requiring immediate action, TrustBot connects users to emergency services and trusted helplines, guiding survivors on how to safely escape dangerous situations, who to contact, and what steps to take next.
Start Your Journey with TrustBot – Click Here.
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